You can track your Order Status at any time using our tracking system. To access your order you will need to enter the email address used to place the order as well as your PIN Number. Your PIN Number can be found in the email that was sent to you when you placed your order.

We ship all tickets exclusively via FedEx. Shipping via FedEx is secure and safe for both the ticket buyer and seller. Shipping through FedEx and requiring a signature allows us to ensure that the tickets we sell have arrived to the proper recipient, and ticket buyers can track the progress of the package.

Customers can easily track the status of their shipment via FedEx if the tickets have already shipped. Once you place your order and your tickets are shipped, your tracking number will be emailed to you.

Sometimes tickets will not ship immediately because we do not have them "in hand". It is important to note that our delivery options are based on the date the tickets are ready to ship out, rather than the day that they are purchased. If it is three days prior to the event and tickets still have not been delivered, please contact us at 732.767.1100 so we can ensure you receive your tickets.

                                                                            Track Order Status Track Shipment


Ticket Updates & Deals
Sign up for savings, info and more!

Facebook Twitter
Customer Testimonials

Another online ticketing agency inconvenienced my family by filling only a partial order, minutes before the start of a recent soccer game.  Within a matter of minutes, the gentlemen at Tix City accomodated our needs and much more.  My family can't thank you enough for our first professional soccer game.

- Jim & Jessica S., Florida

Thank you for switching our two seats at the David Gray show from the balcony to the awesome first row center spots. We really appreciated you coming upstairs to bring us downstairs for the show. That's great service.

- Ed R., New Jersey

Thank you so much for the great seats for Justin Bieber. Best prices available and I had the tickets within 72 hours of placing the order.  It was my daughter's first concert and we had a great time.  I will highly recommend Tix City to anyone I know.

- Kim G., New York

"The entire company should be complemented for having an environment that allows employees to feel free to really listen to a customer, make a judgement call and approach upper level personel freely with their concerns."

-Diane P., New Jersey

See More Testimonials
credit cards